FAQs
WHAT IS THE BEST WAY TO MEASURE MY RING, NECK, WRIST, AND ANKLE?
RING SIZING - I RECOMMEND YOU GO TO YOUR NEAREST FINE JEWELRY STORE OR DEPARTMENT STORE TO GET ACCURATELY MEASURED, OR SIMPLY PURCHASE A RING SIZER ONLINE AND MEASURE YOURSELF AT HOME.
NECK/WRIST/ANKLE SIZING - I RECOMMEND YOU MEASURE THESE AREAS WITH A FABRIC TAPE MEASURER. FOR NECK, USE THE TAPE MEASURER AND ALLOW IT TO FALL TO DESIRED LENGTH. WRIST/ANKLE ARE SIMILAR - THIS WILL DEPEND ON HOW LOOSE OR TIGHT YOU WANT THE ITEM TO BE.
ARE ALL SALES FINAL?
YES, DUE TO HANDMADE NATURE ALL PIECES ARE FINAL SALE. EACH ITEM IS MADE TO YOUR SPECIFIC MEASUREMENTS THEREFORE NO TWO PIECES WILL BE ALIKE. WHICH MEANS EACH PIECE IS AS UNIQUE AS YOU.
DO YOU OFFER REPAIRS ON PAST LEGOLD ORDERS?
YES, IN THE UNLIKELY EVENT THAT YOUR LEGOLD ITEM BECOMES DAMAGED - I WILL GLADLY REPAIR ANY ITEM WITHIN (1) YEAR OF PURCHASE DATE.
Repairs on orders after (1) year of purchase date will be charged a $30 repair fee per piece - repair requests can be made via the ‘contact me’ option on the site.
please note - depending on damage, not all pieces can be fixed
CAN I SHOWER IN MY LEGOLD JEWELRY?
YES, OF COURSE! ALL LEGOLD PIECES ARE SOLID GOLD THEREFORE CAN BE SHOWERED IN.
CAN I SLEEP IN MY LEGOLD JEWELRY?
I NEVER TAKE MY LEGOLD JEWELRY OFF... BUT IF YOU TOSS AND TURN IN YOUR SLEEP, I WOULD RECOMMEND REMOVING LOOSE PIECES OF JEWELRY (ESPECIALLY NECKLACES).
I DON’T WANT YOU TO LOSE ANY OF YOUR BABIES, SO DO A FINGER CHECK, WRIST CHECK, EAR CHECK, NECK CHECK, AND ANKLE CHECK BEFORE ANY OUTINGS. THE BEST WAY TO ENSURE YOUR JEWELRY STAYS IN PRISTINE CONDITION IS TO STORE ANY UNWORN JEWELRY IN YOUR LEGOLD JEWELRY BOX OR JEWELRY CHEST THAT IS INCLUDED IN EVERY ORDER.
DO YOU DO CUSTOM ORDERS?
YES, DEPENDING ON WHAT YOU HAVE IN MIND WE CAN DISCUSS ALL POSSIBLE OPTIONS. PLEASE KEEP IN MIND THAT THERE WILL BE A DESIGN FEE ON ALL CUSTOM ORDERS IN ADDITION TO THE TOTAL COST OF THE FINAL DESIGN. PLEASE DIRECT MESSAGE ME OR EMAIL ME AT justinelegold@gmail.com FOR MORE INFORMATION.