SHIPPING

WHEN WILL MY LEGOLD ORDER ARRIVE?PLEASE ALLOW a minimum of 4 WEEKS FOR PRODUCTION - ORDERS ARE IMMEDIATELY SHIPPED UPON COMPLETION

DO ALL LEGOLD ORDERS HAVE TO BE SIGNED FOR?
YES, TO INSURE PRODUCT ARRIVES SAFELY ALL ORDERS NEED TO BE SIGNED FOR 

WHAT SHIPPING AGENT DO YOU USE?
ALL LEGOLD ORDERS ARE SHIPPED VIA UPS

MY ORDER IS DAMAGED, LOST OR STOLEN! WHAT'S NEXT?!
THERE'S NOTHING WORSE THAN NOT RECEIVING THE GOODS YOU PAID FOR, THINGS HAPPEN AND I WANT ENSURE YOU ARE COMPLETELY SATISFIED WITH YOUR LEGOLD EXPERIENCE. FIRST, Please file a claim with the shipping carrier, then shoot an email to JUSTINE@JUSTINELEGOLDJEWELRY.COM letting us know your order number and your claim number. Once we receive that, we will work together to come to the best resolution.

FOR INTERNATIONAL CLIENTS & ORDERS: Please note that we do not cover any customs duty, taxes or fees. You will be responsible for any fees outside of our website.